Terms and Conditions

Terms and Conditions

Welcome to TravelOHighs !

To get the better understanding of agency and customer, it’s always better to know all the Terms and Conditions. By going using the services provided by the company, customers are unconditionally agreeing with all the Terms and Conditions. The company owns the right to change or modify all the Terms and Conditions at any point of time.


  1. Eligibility
  2. Change in Terms and Conditions
  3. Payments
  4. Prices
  5. Issuing Travel Documents
  6. Cancellations and Alterations Policy
  7. Insurance
  8. Seller of Travel Disclosures
  9. Valid Passports and Visas
  10. Marketing Materials
  11. Limitation of Liability
  12. Local Customs and Laws
  13. Disclaimer of Warranties
  14. Special Rules regarding Air Transport
  15. Medical and Physical Conditions; Medical Emergencies
  16. Representations and Warranties
  17. Entire Agreement

Eligibility -

Those who are over 18 can use our services and purchase them. Cost of passports and Visas For additional facilities, the package may include extra cost. So it’s better to talk to the customer care to be safe.

Travel Documents

It is passenger’s responsibility to ensure that whatever information they have provided is genuine and up to the mark. We are not responsible if due to travel documents provided by you are the reason for any sort of hindrance in the booking process.

Cancellations and Alterations Policy

The air ticket cancellation totally depends on the Cancellation and Alteration Policy. Every individual visiting the website is recommended to check the rules and regulations in the first stage before taking any sort of decision and this will also save you from falling into some big money loss.

Sometimes it happens that because of some environmental and political changes the flights get rescheduled on some routes and we have to cancel the tickets. As this situation is not in our control and that’s the reason why we have to cancel the already confirmed tickets. Though, we ensure that any of our customers don’t face any sort of issues. Therefore, we make sure that every customer gets the information regarding any cancellation prior so that he/she can act accordingly.

You don’t have to panic in this case, as we offer tickets of equal value and standards. If tickets are cheaper, we may return the remaining money but it depends on the situation. The best part is that rescheduling depends on you and you can any time deny it if it’s not preferable for you.


Above given information does not apply if changes are minor and not cause significant delay.


Air-ticket bookings are generally non-refundable unless mentioned in the offer description.


As the per the airline rules, any changes after booking is not acceptable. After the confirmation of payment and availability, the time and date are subject to change. If you break any rule and regulation then extra charges will be levied.

From the refund payment, the agent’s administrative costs and agent’s bill will be deducted during cancellation process.


We don’t have any insurance service but yes if you require any travel insurance, our representative can offer you the contact of service providers. We are just a link between you and the service provider, therefore, if any problem occurs, we are not at all responsible. We would suggest you check all the details before purchasing any sort of services. It is also advisable to go for travel insurance, it is very beneficial.

Valid Passports, Visas

TravelOHighs takes no responsibility for the verification and authentication of the traveler’s visa and passport. It is solely your responsibility to keep valid documents with you.

*Note: Traveling without passport and visa will make your visit the jail. Therefore make sure that you have all the legal documents with you

Marketing Materials

The graphics and photos which you see on the website are just for reference purpose. The company doesn’t guarantee the same beauty or location and it may vary due to climatic conditions.

Local Customs and Laws

When you travel to a foreign land the rules and laws may get differ from your own land. Therefore, you should know the basic local customs and laws before traveling to that place.

Disclaimer of Warranties

As available Basis is the only criterion for providing each and every service.


TravelOHighs has the limited responsibility when it comes to air-ticket booking. The company takes no responsibility for any sort of loss occurs during the journey. For any change or inconvenience, we cannot take any responsibility as it comes under airline rules. Delays, strikes, climatic issues, timetable shifts etc don’t come under the company’s control and therefore we take no responsibility for it.


For the damage or loss of goods, we take no responsibility. Only the airline is responsible for this damage under particular Terms and Conditions.

Babies and infants

As we all know that infant cannot occupy the full seat, therefore it’s suggested to talk to the representatives for the detailed information.


For pregnant travelers, terms and conditions change from airline to airline. So it is suggested to check the details before booking. TravelOHighs takes no responsibility regarding refund after the ticket is booked.

Medical and Physical Condition

It is the traveler’s responsibility to check if they are medically fit to fly or not. TravelOHighs doesn’t take any responsibility of providing medical care on the flight.

Representations and Warranties

It is recommended to follow these points when you travel:(i) All the passengers should agree with the rules and regulations and must obey them accordingly. (ii) Travelers should always provide the right information.

Entire Agreement

The Terms and Conditions mentioned given above is an agreement between TravelOHighs and customers. Accepting the Terms and Conditions is mandatory for availing the services.

Disclaimer :- Welcome to Travelohighs.com website. Use of the website is governed by the following terms and conditions in the United States and Canada. The Site is controlled and operated by 11769987 Canada Inc. from Canada, and is not intended to be subject to the laws or jurisdiction of any state, country or territory other than that of Canada. Travelohighs.com does not represent or warrant that the Site or any part thereof is appropriate or available for use in any particular jurisdiction other than Canada. In choosing to access the Site, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations. We may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.If applicable, updating the information on the website Terms and Conditions is missing the governing laws.

All the transactions will be charged in US Dollars or Canadian Dollars depending on the card origin country, and we will endeavor to process the payment on the same day if the customer advises us that they wish to retain our services subject to banking/merchant functionality, as same may also attract the currency conversion fee(if applicable).

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